Refund Policy

1. Service Fee

The service fee collected at the time of booking is strictly non-refundable, even if the booking is canceled or altered.

2. Refunds on Services

Refunds for travel services, including flight tickets, hotels, or tours, are subject to the individual service provider’s policies. InstaHelp will assist in the process but cannot guarantee refund amounts or timelines.

3. Processing of Refunds

Where applicable, refunds will be processed within 15-20 business days from the date of approval by the respective service provider. InstaHelp is not responsible for delays due to provider policies or bank processing times.